Terms & Conditions

Welcome to Somavelli Sterling Silver. This website is owned and operated by Somavelli Sterling Silver.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content. If you do not agree to these Terms, please do not use our website or services.

We may update, modify, or replace any part of these Terms at our sole discretion by posting changes on this page. It is your responsibility to review this page periodically. Continued use of our site after changes means you accept the updated Terms.

Our Services

Somavelli Sterling Silver provides an online shopping platform for authentic 92.5 sterling silver jewellery. Our jewellery is designed for personal wear and gifting, not investment purposes.

• Product Display: Images shown are for reference only. Due to lighting, screen resolution, and photography methods, the product may appear slightly different in size or color than what is displayed.
• Handmade Craftsmanship: Many of our products are handcrafted, meaning no two pieces will ever be identical. Minor variations are natural and reflect the uniqueness of each item.
• Natural Stones: If used in jewellery, natural stones may have slight shade or pattern differences. These are not considered defects.
• Measurements: We provide product dimensions in the description wherever possible. If sizing details are missing or unclear, we encourage customers to contact us for clarification before placing an order.

Account Registration

• Customers may create an account on our website to shop conveniently.
• During registration, you will be asked to share certain personal details (such as name, email, and contact number) as per our Privacy Policy.
• Registration is a one-time process; after that, you may log in to your account for purchases and order tracking.

Orders & Confirmation

• To place an order, add your desired jewellery to the shopping cart and proceed to checkout.
• Orders will only be processed once full payment is received.
• Upon successful purchase, you will receive an order confirmation email with details of your transaction.
• We reserve the right to cancel any order in case of payment issues, stock unavailability, or misuse of promotional offers.