Privacy Policy – Somavelli Sterling Silver

www.somavelli.com is the official online store of Somavelli Sterling Silver, a premium sterling silver jewellery brand based in Delhi, India.

We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website.

If you have any suggestions, queries, or feedback, you can write to us email or contact us at info@somavelli.com, +91-9315984233 .

Information We Collect

We only collect information that is essential to provide you with a smooth shopping experience and to fulfill our obligations to you. Information collected may include:

Order Information: When you place or attempt to place an order on our website, we collect your name, billing address, shipping address, phone number, email address, and payment details. Please note that we do not store your credit card or other payment data.

This information helps us process your order, arrange delivery, and keep you updated on the status of your purchase.

Use of Information

We may share your name, contact number, and delivery address with trusted third-party logistics providers (such as courier partners) to ensure successful product delivery.

Your email address may be used to send order confirmations, updates, and responses to queries or support requests.

We will retain your data only as long as it is required by law or as long as it is relevant for the purpose it was collected.

Data Retention

Your order details will remain in our records for reference unless you request us to delete them.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device for record-keeping and preference tracking. You can choose to disable cookies from your browser settings; however, certain features of our website may not function properly without them.

Payments, Credit Checks & Fraud Prevention

• We use secure, authorized payment gateways to process all online transactions.
• Your payment information is encrypted and protected.
• For fraud prevention and credit checks, we rely on our partnered payment providers’ policies and processes.