Acceptance of Terms

By accessing and using Somavelli.com, you agree to be bound by these Terms & Conditions
along with our Privacy Policy. If you do not agree, please do not use this website.

User Eligibility

These terms apply to all users, including visitors, registered users, and customers
who transact on the website.

Modifications

Somavelli reserves the right to modify, suspend, or discontinue any part of the website
or services at any time without prior notice.

Order & Delivery Terms

• Orders generally take 5–10 working days for delivery
• Delivery timelines may vary depending on product availability and customization
• Orders cannot be redirected once dispatched
• Delays may occur due to quality checks or unforeseen circumstances

Damaged or Tampered Delivery

If the package appears tampered or damaged, please refuse delivery. Capture photos
and videos as proof and contact us immediately.

Returns & Replacement

we only offer return and ans replacement for damaged or wrong item apart we don’t accept any kind of return and exchange and if wo don’t Recive email within 24 hrs once customer recived order we will not accept the request as rerun and exchanged eligible window is only 24 hrs from the time customer recieved order.

Customer Responsibility

Customers are responsible for providing accurate information while placing orders.
Any delays due to incorrect details will not be the responsibility of Somavelli.

Order Tracking

Registered users can track their orders through the “Track Your Order” section on the website.

Children’s Policy

Our website is not intended for individuals under the age of 18. We do not knowingly collect
personal data from minors.

Errors & Inaccuracies

We strive to provide accurate and updated information. However, errors related to pricing,
product descriptions, or availability may occur. We reserve the right to correct such errors
without prior notice.

Privacy

Your privacy is important to us. By using our website, you consent to the collection and use
of your personal information as outlined in our Privacy Policy.

Limitation of Liability

Somavelli shall not be held responsible for delays caused by natural events, courier issues,
or circumstances beyond our control.

Policy Updates

We may update these Terms & Conditions from time to time. Changes will be posted on this page.